Privacy Policy
OneEasyPayment is a referral service operated by ReferSA.
Who we are
OneEasyPayment is a referral service operated by ReferSA. We connect people who ask for help with their debt to Debtsafe (Pty) Ltd, an NCR-registered debt counsellor (NCRDC1078).
What we collect
Your first name, mobile number, province, preferred call time, your answers to the assessment questions, a record of your consent and when you gave it, your browser's user agent, and campaign (UTM) parameters from the link you used. If you leave the assessment early, we store only an anonymous reason — no personal details or answers.
Why we collect it
To refer your enquiry to Debtsafe (Pty) Ltd, NCRDC1078, so they can contact you about a debt review assessment.
Who we share it with
Only Debtsafe (Pty) Ltd. We don't sell your data. Service providers who host our systems may process it on our behalf under appropriate safeguards.
Legal basis
Your consent, which you give on the final step of the assessment.
How long we keep it
Only as long as needed for the referral and for legal and record-keeping purposes — for example, up to 12 months — after which it is deleted.
Your rights under POPIA
You may ask to access, correct or delete your information, object to its processing, or withdraw your consent at any time. You may also lodge a complaint with the Information Regulator of South Africa.
Security
We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.